Facilities Administrator

Introduction

McKeon Group specialise in planning, managing, and delivering detail-focused, high-quality projects for our clients. We operate across a range of sectors, including commercial, hospitality, healthcare, pharmaceutical, industrial, retail and education. Through discipline, experience, expertise and quality specialists, we work with our clients, design, and project teams to create, restore, and develop new space in fine detail.

McKeon Group prides itself on its exceptional and motivated people. Great care and attention go into recruitment to obtain the highest quality and experience and to ensure that all personnel fit and add to the Group’s ethos.

What’s the Opportunity?

We are seeking a highly organised and detail-oriented Facilities Administrator to provide essential administrative support for our maintenance and facilities management operations. As the first point of contact for our helpdesk, you will play a key role in coordinating and allocating tasks, ensuring they are handled efficiently and within agreed timeframes. The ideal candidate will be an organised multi–tasker with excellent communication skills and the ability to manage both Helpdesk and administrative duties effectively.

Location:

UCD

Job Type:

Full Time

Reporting to:

Facilities Manager

Roles & Responsibilities

• Monitor and manage incoming maintenance requests via the Helpdesk system
• Allocate tasks to the appropriate maintenance personnel based on skills and availability
• Track the progress of ongoing tasks and ensure timely completion in accordance with service level agreements (SLAs)
• Liaise with Technical Team leader, scheduling subcontractors to ensure services are delivered on time and to agreed standards
• Maintaining of PPM calendar, ensuring all preventative maintenance tasks are completed on time and reports received
• Maintain accurate records of 3rd party maintenance requests, completion times, and outcomes
• Create, track and process purchase orders (PO’s) for materials, supplies and services
• Manage the compilation of back-up paperwork for any contract or reactive invoices being issued to the client
• Support with general administrative duties such as updating databases, filing documents, and maintaining office supplies

Benefits of joining us in the Facilities Administrator Role:

• McKeon Group prides itself on its exceptional and motivated people, and you will be joining a professional, warm, welcoming and enthusiastic team
• Pension Scheme
• Income Protection and Death in Service scheme
• Membership of Employee Assistance Programme
• Excellent opportunity to advance your career and progress within the Group
• Competitive salary based on experience and qualifications

Skills / Experience / Qualifications Required

• Proven experience in a similar administrative role, preferably within facilities management or property maintenance
• Strong organisational skills and ability to multitask in a fast-paced environment
• Excellent communication skills, both written and verbal
• Familiarity with helpdesk or facilities management software is an advantage
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to prioritise tasks and manage time effectively
• Customer-focused attitude with a commitment to providing excellent service
• Possess strong planning, organisational and teamwork skills

Salary:

€26,000 – €32,000 depending on experience

Level:

Mid-level

How to Apply

To apply please email your CV and cover letter to careers@mckeon.ie.