Technical Team Lead

Introduction

McKeon Group specialise in planning, managing, and delivering detail-focused, high-quality projects for our clients. We operate across a range of sectors, including commercial, hospitality, healthcare, pharmaceutical, industrial, retail and education. Through discipline, experience, expertise and quality specialists, we work with our clients, design, and project teams to create, restore, and develop new space in fine detail.

McKeon Group prides itself on its exceptional and motivated people. Great care and attention go into recruitment to obtain the highest quality and experience and to ensure that all personnel fit and add to the Group’s ethos.

What’s the Opportunity?

We currently have an opening for a Technical Team Lead to join our successful and growing business. You will report to the Site Manager and manage all aspects of a residence service contract across a large, active campus. The purpose of this role is to manage the maintenance team and third-party contractors and liaise with client management representatives daily. 

Level:

Reporting to Facilities Manager

Direct Reports:

Between 7 to 14 technicians (qualified technicians and apprentices) 

Roles & Responsibilities:

• Lead and supervise a team of multi-skilled operatives, providing guidance and support as needed
• Prioritise and allocate tasks based on urgency, skillset, and resource availability
• Oversee the scheduling and coordination of repairs, preventative maintenance, and additional works
• Maintain a forward–thinking approach by identifying potential repair and maintenance opportunities during quieter periods
• Coordinate with the team and third–party contractors to schedule non–urgent or preventative work when service demands are low, ensuring continuous productivity and optimal resource use
• Anticipate high demand times and plan for additional support needed to maintain service quality during this time
• Monitor stock levels and manage inventory, ensuring all necessary parts and tools are available
• Order parts, materials, and equipment as needed, maintaining relationships with suppliers
• Conduct quality control inspections to ensure that completed works meet the required standards
• Liaise with third-party contractors, ensuring that their work is carried out safely and efficiently. Accompany them on-site as necessary
• Review and approve Risk Assessments and Method Statements (RAMS) for all work carried out
• Maintain accurate records of completed tasks, costs, and performance metrics for reporting purposes
• Plan and lead additional projects, ensuring timely completion
• Foster a positive team environment

Benefits of joining us in the Technical Team Lead Role:

• McKeon Group prides itself on its exceptional and motivated people, and you will be joining a professional, warm, welcoming and enthusiastic team
• Pension Scheme
• Income Protection and Death in Service scheme
• Membership of Employee Assistance Programme
• Excellent opportunity to advance your career and progress within the Group
• Competitive salary based on experience and qualifications

Skills / Experience / Qualifications Required:

• At least 4 years of experience in a similar supervisory or leadership role within maintenance or facilities management
• A qualification if maintenance or facilities management is desirable but not essential
• Strong technical knowledge of building systems (electrical, plumbing) and general maintenance tasks
• Excellent leadership and team management skills, with the ability to motivate and guide team members
• Strong organisational skills and the ability to prioritise multiple tasks
• Experience in stock management and procurement
• Familiarity with RAMS and health and safety regulations
• Good communication skills and the ability to liaise with clients, team members, and third-party contractors
• Experience in using Helpdesk software and Microsoft Office
• Team leadership qualities and personal development skills
• Customer focused - delivering an exceptional service in order to meet and exceed our customers’ expectations
• Exceptional organisational and problem-solving abilities, with a focus on delivering high-quality results
• Flexibility with working hours to manage peak seasonal times
• Candidate needs to be self-starter, effective communication, capability, determined, professional and extremely well organised
• Effective Communicator: Professional and excellent verbal and written communication skills. Excellent interpersonal skills
• Teamwork: Actively contribute to the development of a positive team environment, demonstrating a flexible approach
• Attention to Detail: Ensures that work is executed accurately and completely, paying close attention to the detail. The ability to produce clearly written reports and present to a diverse stakeholder group in a clear and concise manner
• Fully PC literacy and experience using Microsoft Office Suite, Microsoft Office Project, and Business Management platforms
• The role requires an individual with a customer focus, proactive attitude, and technical strengths, combined with an ability to communicate effectively under constant pressure with a multitude of stakeholders

Salary:

Starting at €45,000 depending on experience

Level:

Mid-level

Location:

UCD

How to Apply

To apply please email your CV and cover letter to careers@mckeon.ie.