Used Car Sales Manager (Navan)
Kylemore Cars is Ireland’s largest independent used car dealership.
Established in 2013, the business has grown from strength to strength, building
a strong reputation for quality used vehicles, exceptional customer service and
a straightforward approach to car buying.
In 2022, Kylemore Cars marked a major milestone with the
opening of its purpose-built, state-of-the-art NZEB showroom in Ballymount,
Dublin 12. The first facility of its kind in Ireland, the showroom reflects the
company’s continued investment in innovation, sustainability and the customer
experience.
Building on more than a decade of growth, Kylemore Cars is
now entering another exciting chapter. In late 2026, the company will expand
its dealership footprint with the opening of a new used car showroom at
Balmoral in Navan, bringing the Kylemore Cars offering directly to customers
across County Meath and the wider North-East region.
Our arrival in Navan comes at an exciting time for the town
and, in particular, the wider Balmoral area. Significant public and private
investment is helping to transform and better connect the area, including the
recently completed Blackwater River Town Bridge and Cycleway linking Balmoral
with Blackwater Park and Navan town centre, together with the development of
the new landmark Navan Primary Care Centre at Balmoral.
These developments reflect the wider ambition for Navan and
County Meath as a place to live, work and do business. Kylemore Cars is
delighted to become part of that continued growth and to complement the
investment already taking place through our own significant commitment to the
area, creating new employment opportunities and bringing our established retail
offering to County Meath.
The expansion also reflects the progressive approach being
taken towards economic development within County Meath, with continued
investment in infrastructure alongside supports designed to encourage
businesses to establish, grow and create employment within the county.
As part of this exciting expansion, we are now recruiting
for a number of key positions to form our new Navan team, including a Used
Car Sales Manager.
The Role
Reporting to the Head of Sales Performance, the Used Car
Sales Manager will play a key leadership role in establishing and driving the
sales operation of our new Navan dealership.
The successful candidate will be responsible for leading,
motivating and developing the Sales team, delivering agreed sales targets and
ensuring the consistent application of the Kylemore Cars sales process.
This is a hands-on management position requiring a strong
commercial focus combined with excellent people leadership, attention to detail
and a genuine commitment to delivering an exceptional customer experience.
The Sales Manager will take ownership of day-to-day sales
performance, ensuring that every available opportunity is effectively managed
from initial enquiry through to sale and vehicle handover. Through the
effective use of our CRM, reporting tools and established sales processes, you
will ensure the team maintains a consistent focus on enquiry management,
customer follow-up, conversion and overall sales performance.
As a key member of the Navan management team, you will also
work closely with colleagues across Motor Finance, Customer Experience, Vehicle
Preparation, Administration and the wider Kylemore Cars business to ensure an
efficient and professional customer journey.
Duties & Responsibilities
The successful candidate will:
- Lead, motivate and develop the Sales team to
achieve and exceed monthly and annual sales targets.
- Establish a positive, accountable and
performance-driven sales culture while maintaining a strong customer-first
ethos.
- Take ownership of the day-to-day performance and
effective operation of the dealership Sales function.
- Ensure every available sales opportunity is
effectively managed across showroom, telephone and online enquiry
channels.
- Oversee the complete customer sales journey, from
initial enquiry and appointment through to vehicle selection, trade-in,
deposit, finance, sale and handover.
- Monitor sales activity, enquiry management,
appointments, follow-up and conversion to ensure opportunities are
progressed effectively and consistently.
- Ensure the Kylemore Cars sales and follow-up
process is understood and consistently applied by all members of the team.
- Maintain a visible and hands-on presence within the
showroom, supporting Sales Executives with customer engagement, deal
progression and closing where appropriate.
- Coach and develop individual Sales Executives
through regular feedback, performance reviews and solution-focused
coaching.
- Set clear expectations and hold team members
accountable for agreed standards and performance.
- Identify individual and team training requirements
and support the continued development of the Sales team.
- Promote effective collaboration between Sales and
Motor Finance to provide customers with an efficient and compliant
purchasing experience.
- Champion the effective use of our CRM and sales
measurement systems to drive consistency and performance.
- Ensure CRM information is maintained accurately and
in a timely manner, supporting reliable management reporting and customer
follow-up.
- Closely monitor key sales KPIs, identify trends and
take appropriate action to address areas of underperformance.
- Prepare and communicate meaningful sales
performance updates to senior management, working with our Sales Reporting
Analyst where appropriate.
- Use available sales data and reporting to identify
opportunities for improvement in enquiry handling, appointment conversion,
sales conversion and customer retention.
- Maintain effective controls to ensure sales
documentation and customer sales packs are complete, accurate and
compliant with internal policies and procedures.
- Ensure deposits, deal information, trade-in details
and other sales information are recorded accurately within dealership
systems.
- Maintain high standards of professionalism and
accuracy throughout every sales transaction.
- Monitor customer feedback and work with the wider
team to continuously improve the customer experience.
- Support the resolution of customer issues where
management intervention is required.
- Work
collaboratively with the wider Navan management team to support the
efficient operation and continued development of the dealership.
The Successful Candidate
We are looking for an experienced and commercially focused
sales leader who can combine a strong drive for results with effective people
management and a genuine commitment to customer experience.
The successful candidate will ideally:
- Have a minimum of three years' experience within
automotive sales management, or significant comparable experience within a
high-performing sales environment.
- Demonstrate a proven track record of achieving and
exceeding sales targets.
- Have demonstrable experience leading, motivating
and developing a sales team.
- Possess a strong commercial mindset and be
comfortable taking ownership of sales performance.
- Be a confident and effective communicator with
strong leadership and interpersonal skills.
- Have a customer-focused mindset with a drive for
quality, results and continuous improvement.
- Be comfortable coaching individuals and addressing
performance constructively where required.
- Have a strong understanding of sales KPIs,
conversion and performance measurement.
- Be confident interpreting sales reports and using
data to inform management decisions.
- Demonstrate exceptional attention to detail and
experience maintaining effective sales controls.
- Be highly organised and capable of managing
competing priorities within a fast-paced retail environment.
- Be comfortable using CRM systems and digital
reporting tools.
- Be capable of working collaboratively across
different departments while maintaining clear accountability for Sales
performance.
- Demonstrate
initiative, resilience and a positive approach to leadership.
Experience using CDK / Keyloop and Tableau, or comparable
CRM and business intelligence systems, would be a significant advantage.
Relevant sales, management or leadership qualifications
would also be advantageous but are not essential where the candidate can
demonstrate appropriate experience and a strong record of performance.
Applicants must be fluent in English, have the legal right
to work in Ireland and hold a full, clean driving licence.
What is the Opportunity?
The opening of Kylemore Cars Navan provides a particularly
exciting opportunity for an experienced Sales Manager.
Rather than taking over an established operation, the
successful candidate will have the opportunity to play a key role in building
the culture, standards and sales performance of a new dealership from the
outset.
Supported by the established Kylemore Cars infrastructure,
systems and senior management team, you will have the opportunity to build and
develop a new Sales team while applying proven processes and performance tools
developed within our existing business.
The position offers considerable scope for an ambitious
Sales Manager to demonstrate their leadership ability, deliver measurable
commercial results and contribute directly to the success of Kylemore Cars'
continued expansion.
As the business continues to grow, we are committed to
developing our people and providing opportunities for high-performing
individuals to progress their careers within the wider organisation.
Rewards
We offer a highly competitive remuneration package
appropriate to this senior sales management position, including:
- Competitive base salary
- Performance-related incentives
- Company car
- Paid annual leave
- Company mobile phone
- Staff discounts
- Comprehensive induction and ongoing management
support
- Professional development and leadership
opportunities
- Career progression within a financially secure and
expanding company
- The
opportunity to lead the Sales function of our new Navan dealership from
the very beginning
At Kylemore Cars, we recognise and reward leadership,
performance, commitment and achievement.
Application
If you are an experienced sales leader with a strong record
of delivering results, developing people and creating an excellent customer
experience, we would like to hear from you.
To apply, please submit your CV together with a covering
note outlining your relevant sales management experience and why you would like
to lead the Sales team at Kylemore Cars Navan to jobs@kylemorecars.ie
A full, clean driving licence is required for this role.
Applicants must have the legal right to work in Ireland.
Due to the anticipated level of applications, only
candidates shortlisted for interview will be contacted.
